Terms of Service/Refund Policy

Cancellation/Refund Policy: At ShowMeCPR, we understand that circumstances arise which are unavoidable and will require you to cancel or reschedule your intended course appointment.

All BLS and Heartsaver Courses & Skills Sessions: Cancellations made with 48 hours’ notice or more to the course date/start time are eligible for a refund, minus any associated credit card fees, and if applicable, any associated cost for course material(s)/manual(s) sent. In lieu of a refund, you also have the option of rescheduling your course to a new date/time that is within 90 days of the date of your original course. Cancellations made less than 48 hours’ notice, but not past the course date/start time, are non-refundable, but can be rescheduled to a new course date/time that is within 45 days of the date of your original course. Courses rescheduled under this option can only be rescheduled once. Cancellations made after the course date/start time, are non-refundable and are not able to be rescheduled. This also applies to no shows to the course.

ACLS/PALS Initial Courses: Cancellations made with 10 or more days’ notice to the course date/start time are eligible for a refund, minus any associated credit card fees and if applicable, any associated cost for course material(s)/manual(s) sent via US mail. You also have the option of rescheduling your course date/time that is within 90 days of the date of your original course in lieu of a refund. Cancellations made between 10 days but no less than 48 hours’ notice to the course date/start time are eligible for a refund, minus a $100 cancellation fee, any associated credit card fees and if applicable, any associated cost for course material(s)/manual(s) sent via US mail. You also have the option of rescheduling your course date/time that is within 45 days of the date of your original course. Courses rescheduled under this option can only be rescheduled once. Cancellations made less than 48 hours’ notice, but not past the course date/start time, are non-refundable, but can be rescheduled to a new course date/time that is within 45 days of the date of your original course. Courses rescheduled under this option can only be rescheduled once. Cancellations made after the course date/start time, are non-refundable and are not able to be rescheduled. This is also applicable to no shows to the course.

ACLS/PALS Renewal Courses & ACLS/PALS Skills Sessions: Cancellations made with 10 or more days’ notice to the course date/start time are eligible for a refund, minus any associated credit card fees and if applicable, any associated cost for course material(s)/manual(s) sent via US mail. You also have the option of rescheduling your course date/time that is within 90 days of the date of your original course in lieu of a refund. Cancellations made between 10 days but no less than 48 hours’ notice to the course date/start time are eligible for a refund, minus a $50 cancellation fee, any associated credit card fees and if applicable, any associated cost for course material(s)/manual(s) sent via US mail. You also have the option of rescheduling your course date/time that is within 45 days of the date of your original course. Courses rescheduled under this option can only be rescheduled once. Cancellations made less than 48 hours’ notice, but not past the course date/start time, are non-refundable, but can be rescheduled to a new course date/time that is within 45 days of the date of your original course. Courses rescheduled under this option can only be rescheduled once.

Respiratory Fit Testing: Respiratory Fit Testing is a one-on-one test. Once you register and pay there is NO REFUND and/or NO RESCHEDULE. Once you lock in your date/time you must show up or forfeit your fee for any reason. Please make sure you can show up to your fit test date/time before registering and paying. If you fail to show up with your mask you will forfeit your fee, you must come with you mask for fit testing.

Please contact us if you have any questions on our Refund Policy.